Logistics providers can fall into the trap of becoming complacent with their customers. As a shipper, ask yourself the following:
- Are you getting the KPIs your business needs?
- Does your current logistics partner provide tailored solutions?
- Do you have the latest technology, customized to fit your organization's needs?
- Is your provider adept on regulatory changes to reduce your risk?
- Is there overemphasis on short-term gains over a long-term partnership?
If you answered "no" or "I don't know" to any of these questions, it might be time to reevaluate your current provider. Our goal at Ruan is to be a resource whenever your organization feels the need to explore new opportunities or enhance your current processes.
Email Roger Mason, our tailored solutions expert, to analyze your freight network today.
